Guests at the Radisson Hotel in Sunnyvale, Calif., Can now receive room deliveries from these stand-alone machines in five minutes flat.
In the past, someone from reception or sometimes even the general manager could intervene. Now this robot, designed by Savioke at Campbell, will take care of the task.
The robot only needs to be trained once to navigate the lobby and corridors. It has even been adapted to call an elevator. Once inside, he can press on the destination floor.
Once the robot arrives in the room to ask for something, it calls the guest to announce its arrival, delivers the items, and leaves with a cute farewell message.
It is this playful feature that makes the robot almost human.
“There are guests out there who like being able to have items delivered and not having that contact with a human being,” said Radisson Sunnyvale CEO Alex Martinez. “It’s more of an improved experience than replacing someone.”
The robots reduce anxiety over COVID and are available 24/7 to help hotel guests and staff. Plus, they’re friendly, so feel free to interact on your next stay!