BATAVIA/NY Responsible Play Partnership, Batavia Downs Gaming & Hotel Partner to Promote Responsible Gaming – Video News Service


Video of the press conference

Press release

The New York State Gaming Commission, the New York State Office of Addiction Services and Supports (OASAS) and the New York Council on Problem Gambling, which together form the Responsible Play Partnership (RPP) of New York, met today with the management of Batavia Downs Gaming & Hotel to discuss the measures taken to combat problem gambling.

Gaming Commission Executive Director Robert Williams launched signage showcasing the industry’s first-ever Quick Response (QR) code to connect problem gamblers with trained problem gambling clinicians where they live, in real time .

Executive Director Williams said, “As the arena of gambling continues to expand in New York State, the Commission and our partners are committed to making gambling safe and responsible for everyone. We are united to work together to ensure that people who need help have access to the tools and resources they need in a timely manner.

Once scanned, the QR code automatically links users to the Council on Problem Gambling website (, which provides access to a network of regional problem gambling resource centers supported by OASAS. The QR Code is available on advertising and promotional materials issued by the CJH and its licensees. Applications include New York Lottery scratch tickets, promotional screens at nearly 15,000 lottery outlets statewide, mobile sports betting promotional mailings, complimentary messages on all verification signage of age 18 and over displayed on racetracks and digital signage found on the gaming floor at video lottery gaming facilities and commercial casinos.

OASAS Commissioner Chinazo Cunningham said, “When an individual makes the decision to seek help for problem gambling, it is critical that a treatment link be made quickly. The QR Code is an innovative approach to connecting individuals to specially trained outpatient and inpatient treatment programs and private practitioners, statewide. OASAS is pleased to be a member of the Responsible Play Partnership, as we strive to ensure that all New Yorkers who gamble do so responsibly and know where to get help if they need it.

Since its launch in January, the QR code has registered more than 3,000 total scans and more than 900 unique scans.

RPP continues to explore ways to harness technology to provide immediate and lasting relief to those in need.

Council Executive Director Maney said, “In the 10th year of RPP’s unprecedented collaboration, it is appropriate that we focus on raising awareness of safety measures to protect NYers and celebrate the progress we have made. made to connect those in need to care. We look forward to the next steps in the evolution of problem gambling prevention in New York State. »

The Council maintains a network of regional problem gambling resource centers, including the Western PGRC ([email protected]), to provide services that raise awareness of the risks of problem gambling and advocate for those in need.

Angela DiRosa, Western PGRC Program Manager, said, “It is more important than ever to ensure that all New Yorkers are aware of the potential risks of gambling, as well as how and where to obtain help if gambling becomes a problem. Leveraging technology like the QR code is another way to remove barriers to problem gambling screening, intervention and treatment, and reduces the stigma associated with seeking these services.

“We appreciate the guidance given by the Gaming Commission and our colleagues at OASAS and the New York Council on Problem Gambling,” said Henry Wojtaszek, President and CEO of Batavia Downs Gaming. “Posters and decals advertising resources available to New Yorkers can be found throughout our facility. The new QR code will be prominently displayed throughout the facility and on our in-house television system to ensure our customers are aware of the growing number of problem gambling related programs and services available to them and in the best way access this help, if needed. ”

About the Responsible Gambling Partnership

Founded in 2013 by the New York State Gaming Commission, the New York State Office of Addiction Services and Supports (OASAS), and the New York Council on Problem Gambling, the Responsible Play Partnership addresses the issue of problem gambling in New York State . These include ensuring gambling sites are following all rules and regulations and taking appropriate awareness measures, reassessing self-exclusion policies across the state to ensure consistency, and considering the best ways to advance New York’s long-term commitment to preventing and addressing disorderly gambling.


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