Inspector General of Police Hillary Mutyambai ordered the arrest of the individuals caught dragging their manager onto the tarmac.
Mutyambai said he ordered the regional police commander in the coastal region to immediately arrest all perpetrators and bring them to court.
“No one is above the law and such acts of impunity will be punished with the full force of the law,” Mutyambai said.
The standard established that the said individuals are employees of Kaskazi Beach Hotel in Diani town in Kwale.
They are said to have dragged their general manager Chris Indeche.
The incident sparked outrage on social media.
Indeche said The standard that the more than 40 workers accosted him on May 6, 2021, while having breakfast in one of the hotels demanding their wages before starting to manhandle him.
He said, “Employees suddenly appeared at my table and surrounded me. They were demanding their salaries and I informed them that the owners of the hotel had assured me that they would pay them once the funds were available, but they did not listen.
According to him, hotel occupancy has been low for months due to the impact of Covid-19.
“Covid-19 has really affected us and even I haven’t received my salary,” he said.
“They couldn’t hear any of my words and started ejecting me from my table. Some attacked my neck while others searched my pockets and took 25,000 shillings and my iPhone 8 “, lamented Indeche.
He said the employees even had the audacity to gain access to his hotel room and threw away his belongings.
Indeche said he reported the assault to Diani Police Station at the Tourist Police Unit office and received a police extract.
The hotel manager said only one of the people he identified as his attackers was briefly arrested and then released in unclear circumstances.
In the music video, Indeche is dragged down the tarmac road leading to the hotel and out with men clutching his arms and legs.
Following the incident, the National Association of Hospitality Professionals of Kenya (AHPK) condemned the acts of hotel staff on their general manager, adding that the action was heinous and a very primitive way manage disputes arising from unpaid wages and salaries.
Robert Kinyua praised the Inspector General of Police for stepping in to order the arrest of the perpetrators.
“The industry has adequate mechanisms in place to deal with any form of grievance that may arise within hotel establishments and none of them advocate violence against any individual,” said Kinyua, Managing Director of Clarion Hotels (Nairobi).
He said that as a pressure association, they opened private investigations into the incident.
For its part, the Kenya Coast Tourist Association (KCTA), through its Managing Director, Julius Owino, has called on the police to investigate the root cause of the matter and ensure that all those who participated in this unfortunate incident face the law.
Sam Ikwaye, chief executive of the Coastal Branch of the Kenya Association of Hotel and Caterers (KAHC), while decrying the actions as old-fashioned and barbaric, said things were tough everywhere.
“If what they have done goes unpunished, it will escalate into a mess and affect the harmony associated with the hospitality service industry,” Ikwaye said.